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Chosen at random from all the resources listed:

• Soft Systems Methodology in Action by Jim Scholes, Peter B. Checkland
• System Requirements Analysis by Jeffrey O Grady
• Soft Systems Methodology in Action by Jim Scholes, Peter B. Checkland
• Seeing the Forest for the Trees: A Manager’s Guide to Applying Systems by Dennis Sherwood
• Handbook of Systems Engineering and Management by Andrew P. Sage, William B. Rouse