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Book : The Fifth Discipline Fieldbook : Strategies and Tools for Building a Learning Organization (1998)

Summary

From the publisher:

"The Fifth Discipline" revolutionized the practice of management by introducing the theory of learning organizations. Now, Dr Senge moves from the philosophical to the practical by answering the first question all lovers of the learning organization ask - what do they do on Monday morning?

This book is a pragmatic guide. It shows how to create an organization of learners where memories are brought to life, where collaboration is the life-blood of every endeavour and where tough questions are fearlessly asked. The stories in this book show that businesses, schools, agencies and even communities can undo their "learning disabilities" and achieve superior performance.

The book helps readers learn:

• why Royal Dutch/Shell now asks its managers,"What do you want on your epitaph?";
• how Ford Motor Company escaped from the measurement trap that threatens all quality initiatives;
• how Intel developed forms of "team learning" to dramatically cut cycle time and change their working relationship;
• how the 18,000 employees of the Australian Taxation Office took charge of their own learning to bust their tired, burdensome bureaucracy;
• why Du Pont uses a board game to understand the emotional element of plant maintenance problems;
• and how AT&T used the learning organization concept to begin its transformation from a corporation to a global community.

It isn't necessary to read the "The Fifth Discipline" to understand this book - summaries of Senge's key theoretical ideas are included in "The Fieldbook".

Content / Structure

About the Authors

GETTING STARTED

1 "I See You"

2 An Exhange of Lore and Learning

3 How to Read this Book

4 Why Bother?

5 Why Bother? (A CEO's Perspective)

6 Moving Forward

7 Core Concepts About Learning in Organizations

8 The Wheel of Learning

9 Leadership Fields

10 Reinventing Relationships

11 Finding a Partner

12 Opening Moves

SYSTEMS THINKING

13 Strategies for Systems Thinking

14 What You CAn Expect ... As You Practice Systems Thinking

15 Brownie's Lamb: Learning to See the World Systematically

16 Starting with Storytelling

17 The Language of Systems Thinking: "Links" and "Loops"

18 The Archetype Family Tree

19 systems Sleuth

20 Enriching the Archetype

21 Seven Steps for Breaking Through Organizational Gridlock

22 Moving Into Computer Modelling

23 Systems Thinking With Process Mapping: A Natural Combination

24 Where to Go From Here

PERSONAL MASTERY

25 Strategies for Developing Personal Mastery

26 What You Can Expect ... from the Practice of Personal Mastery

27 Loyalty to the Truth

28 The Power of Choice

29 Innovations in Infrastructure for Encouraging Personal Mastery

30 Instilling Personal Mastery at Beckman Instruments

31 Intrapersonal Mastery

32 Where to Go From Here

MENTAL MODELS

33 Strategies for Working with Mental Models

34 What You Can Expect ... in Working with Mental Models

35 The Ladder of Influence

36 Balancing Inquiry and Advocacy

37 Conversational Recipes

38 Opening Lines

39 Bootsrapping Yourself Into reflection and Inquiry Skills

40 Creating Scenarios

41 Shell's Internal Consultancy

42 Double-loop Accounting

43 Where to Go From Here

SHARED VISION

44 Strategies for Building Shared Vision

45 What You CAn Expect ... As You Build Shared Vision

46 Designing an Organization's Governing Ideas

47 Building shared Vision: How to Begin

48 Letter to the CEO

49 Letter to the CEO's Partner

50 Strategic Priorities

51 Where to Go From Here

TEAM LEARNING

52 Strategies for Team Learning

53 What You Can Expect ... from Team Learning

54 Dialogue

55 The Couldron

56 Designing a dialogue Session

57 Skillful Discussion

58 Skillful Discussion at Intel

59 Popular Postmortems

60 Silence

61 Reframing Team Relationships

62 Building an Organization that Recognizes Everyone's Uniqueness

63 Tools for Discovering Learning Styles

64 Bringing Diverse People to Common Purpose

65 Designing a Company-wide Strategy for Team Learning

66 Executive Team Leadership

67 Where to Go From Here

ARENAS OF PRACTICE

68 "Our Quality Program Isn't Working"

69 Springing Ourselves from the Measurement Trap

70 Corporate Environmentalism

71 Training as Learning

72 Workplace Design

73 The Tricky Dynamics of Learning in a Family-Owned Business

74 Creating a Learning Newspaper

75 Health Care

76 Education

77 Can LArge Government Learn?

78 A Letter to an Aspiring Policymaker

79 The Local Community as a Learning Organization

FRONTIERS

80 Organizations as Communities

81 Merging the Best of Two Worlds

82 Bean Suppliers

83 Free Agency, Employement Stability, and Community Boundaries

84 Operating Principles for Building Community

85 Microworlds and Learning Laboratories

86 Where the Organization Develops a Theory About Itself

87 Using Microworlds to Promote Inquiry

88 A Buyer's Guide to Off-the-Shelf Microworlds

89 Creating Your Own Management Flight Simulator

90 The Du Pont Manufacturing Game

91 Creating a Learning Lab - and Making It Work

92 Coda

93 Acknowledgements

94 How to Stay in Touch With The Fifth Discipoline Fieldbook Project

95 Contributors to The Fifth Discipline Fieldbook

Index

Copyright 1998 by the Bantam Doubleday Dell Publishing Group

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Related Resources

• Rethinking the Fifth Discipline (1999)
• The Fifth Discipline: The Art and Practice of the Learning Organization (Second Edition) (2006)

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